Cancellation & Refund Policy

As a respective customer, you have all the rights to cancel your orders at any point in time. However, we would be more than glad to serve you better if we could know the rationale behind your cancellations. Also, to support your cancellations with ease, we have a very simplified protocol in place and is nothing, but cancellation is 100% possible before the start of the consignment from its starting point or base location where it is housed-in provided there will be a default 5% of total amount paid with us will be deducted. If in case the cancellation request is received from you post start of the consignment from its starting point or base location where it is housed-in, a default 30% of total amount paid with us will be deducted. If in case the cancellation request is received from you post arrival of the consignment to your destined city or the city where you are housed-in, a default 50% of total amount paid with us will be deducted.