We offer a 100% risk free shopping experience. If the item does not meet your every expectation you may return it for full refund within 10 days of receiving the item, shipping charges are non-refundable. Items must be returned in the condition they were received in. If there is noticeable wear on returned item refunds may not be issued.
While there is no option for a customer to cancel the order on their own once the payment is made, you can get in touch with Customer Care as soon as possible or send us a mail at firstname.lastname@example.org with your order number. As long as your order has not been processed, we can cancel it and refund your amount.
If you cancel your order before the product has shipped, you can choose to have the entire amount refunded or get a narayana pearls voucher.
Shipping charges are non-refundable.
Yes. Have you ordered a size too small or too big? No problem! We will replace it for you but you will have to follow the process outlined in the Return Policy and place a new order on narayanapearls.com.